Terms and Conditions

Welcome to Halwiyat Lebaneyah (Kunafa House™)! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

Use of Our Website

You may use our website to browse and purchase sweet treats and related products. You agree not to use our website for any illegal activity or to engage in conduct that restricts or inhibits anyone else’s use of the site. You must not use our website to transmit or distribute any harmful or unlawful materials

Account Registration

To place an order or access certain services, you may be required to create an account. You agree to provide accurate and complete information during registration and to update such information as needed. You are responsible for maintaining the confidentiality of your account details and for any activities that occur under your account.

Ordering and Payment

By placing an order for sweets or other products, you are making an offer to purchase items from Halwiyat Lebaneyah (Kunafa House™). All orders are subject to acceptance and availability. We reserve the right to cancel any order for any reason. Payment must be made in full at the time of purchase via the available payment methods on our website.

Shipping and Delivery

We make every effort to ensure that your sweet treats are delivered fresh and on time. However, we are not responsible for delays caused by external factors beyond our control, such as shipping carrier delays or customs issues (if applicable). Once your order has been shipped, you will receive tracking information. Due to the nature of our products, we recommend ordering with sufficient time before special occasions.

Prices and Payment

All prices listed on our website are in Pakistani Rupees and may be subject to change without notice. Taxes and shipping fees will be added at checkout. We accept payment via visa ,master and major banking of Pakistan, and you are responsible for ensuring that your payment method is valid.

Product Availability

While we strive to keep our product listings up to date, we cannot guarantee that all products will be available at the time of your order. In the event that an item is out of stock, we will notify you and offer an alternative or refund. Freshness is important to us, and we may limit quantities based on shelf life.

Returns and Refunds

Due to the nature of our sweet products, all sales are final once the order has been processed and shipped. However, if your order arrives damaged or incorrect, please contact us within 2 hours of receiving your delivery, and we will assist with a return or replacement. For health and safety reasons, products that have been opened or consumed are non-returnable

Intellectual Property

All content on our website, including images, logos, recipes, and designs, is the property of Halwiyat Lebaneyah (Kunafa House™) and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without prior written consent

Limitation of Liability

To the maximum extent permitted by law, Halwiyat Lebaneyah (Kunafa House™) is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or services. This includes, but is not limited to, delays in delivery, issues with packaging, or any dissatisfaction with the product itself.

Privacy

Your use of our website is also governed by our Privacy Policy

Third-Party Websites

Our website may contain links to third-party websites. These sites have their own privacy policies and terms. We are not responsible for their content or practices. We recommend reviewing the terms and policies of any third-party websites you visit.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Continued use of the website after changes signifies your acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms will be resolved in the competent courts of Islamabad, which will have exclusive jurisdiction.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Halwiyat Lebaneyah (Kunafa House™)

Phone: +923337401931

Email: [email protected]

Address: Muslim Town, Shop No.5 Ahmed Arcade Center, Muslim Town Morr, Ferozpur Road, Lahore Data Gunj Bukhsh Town, 54600, Lahore